Sociocultural transitions of international employees
The importance of lunchtime communication in the workplace
DOI:
https://doi.org/10.1558/jalpp.26762Keywords:
informal interaction, international employees, language socialization, multicultural workplace, sociocultural transitions, workplace communicationAbstract
This study explores how engagement in informal communication and communicative interactions during lunchtime is a form of language socialization that contributes to the sociocultural transitions of international employees within the workplace. I conducted in-depth interviews with three international employees who had relocated from Japan to an American branch of a global automobile manufacturer headquartered in Japan, as well as field observations, audio-recordings, field notes and clarification emails. The findings revealed the crucial role of lunchtime communication in facilitating three distinct forms of transitional experiences among the participants: lateral, collateral and encompassing. Moreover, the study identified that different aspects of informal interactions with coworkers – including reflections on prior linguistic and cultural knowledge, self-awareness of English proficiency, negotiation of different cultural aspects and conflicts, nurturing social relationships and embracing new roles as mediators and experts – were linked to the promotion or hindrance of each transition. The findings underscore the significance of informal communication in the workplace during lunchtime in shaping the identity and membership development of international employees. By shedding light on this importance, the study provides valuable insights for multicultural companies seeking to support successful transitions and adaptation of their international workforce.
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