Service User Views of Mental Health Spiritual and Pastoral Care Chaplaincy Services
Keywords:mental health, recovery, spiritual care, service user experience, chaplains
The aim of this research was to study the needs of mental health service users using spiritual and pastoral care, and to further inform an upcoming feasibility study to investigate spiritual care provision. Semi-structured interviews were conducted with mental health inpatients to assess their views of their spiritual strengths and needs. Framework analysis was based on the analysis used in a previous study with consideration for emergent themes coming from a more diverse population. Thirteen participants reflected different faiths and denominations. Overall, participants held religious views of the definition of spiritual care, but also valued highly the pastoral aspects of being listened to by a compassionate person with time to be with them. Some specific religious needs were highlighted. Most participants supported extending the chaplaincy provision. Key themes from a previous study recurred with the participants. Service users valued chaplaincy for chaplains’ skill in listening and providing choice, in that the option to engage in religious or spiritual practice was available but not pushed.
Aune, K., Guest, M., & Law, J. (2019). Chaplains on campus: Understanding chaplaincy in UK universities. https://www.churchofengland.org/sites/default/files/2019-05/chaplains_on_campus_full_report_final_pdf_.pdf
Cypress, B. S. (2017). Rigor or reliability and validity in qualitative research. Dimensions of Critical Care Nursing, 36(4), 253–263. https://doi.org/10.1097/DCC.0000000000000253
Forrest, S., Risk, I., Masters, H., & Brown, N. (2000). Mental health service user involvement in nurse education: Exploring the issues. Journal of Psychiatric and Mental Health Nursing, 7(1), 51–57. https://doi.org/10.1046/j.1365-2850.2000.00262.x
Franz, K. (2019). Different trains: Liminality and the chaplain. In E. Kelly & J. Swinton (Eds.), Chaplaincy and the soul of health and social care (pp. 81–92). London: Jessica Kingsley.
Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough? Field Methods, 18(1), 59–82. https://doi.org/10.1177/1525822X05279903
Handzo, G. F., Cobb, M., Holmes, C., Kelly, E., & Sinclair, S. (2014). Outcomes for professional health care chaplaincy: An international call to action. Journal of Health Care Chaplaincy, 20(2), 43–53. https://doi.org/10.1080/08854726.2014.902713
Jankowski, K. R. B., Handzo, G. F., & Flannelly, K. J. (2011). Testing the efficacy of chaplaincy care. Journal of Health Care Chaplaincy, 17(3–4), 100–125. https://doi.org/10.1080/08854726.2011.616166
Lincoln, Y., & Guba, E. (1985). Naturalistic inquiry. Beverly Hills, CA: SAGE Publications Inc. https://doi.org/10.1016/0147-1767(85)90062-8
Morse, J. M., & Singleton, J. (2001). Exploring the technical aspects of “fit” in qualitative research. Qualitative Health Research, 11(6), 841–847. https://doi.org/10.1177/104973201129119424
Mowat, H. (2008). The potential for efficacy of healthcare chaplaincy and spiritual care provision in the NHS (UK): A scoping review of recent research. Aberdeen: Mowat Research Limited.
ONS (2013). 2011 Census: Quick statistics for England and Wales. London: Office for National Statistics.
Paley, J. (2007). Spirituality and nursing: A reductionist approach. Nursing Philosophy, 9(1), 3–18. https://doi.org/10.1111/j.1466-769X.2007.00330.x
Pesut, B., Sinclair, S., Fitchett, G., Greig, M., & Koss, S. E. (2016). Health care chaplaincy: A scoping review of the evidence 2009–2014. Journal of Health Care Chaplaincy, 22(2), 67–84. https://doi.org/10.1080/08854726.2015.1133185
Quirkos Limited (2019). Quirkos 2.0. Edinburgh.
Raffay, J., Wood, E., & Todd, A. (2016). Service user views of spiritual and pastoral care (chaplaincy) in NHS mental health services: A co-produced constructivist grounded theory investigation. BMC Psychiatry, 16(1), 200. https://doi.org/10.1186/s12888-016-0903-9
Snowden, A., Telfer, I., Kelly, E., Bunniss, S., & Mowat, H. (2013). The construction of the Lothian PROM. Scottish Journal of Healthcare Chaplaincy, 16, 3–32.
Srivastava, A., & Thomson, S. B. (2009). Framework analysis: A qualitative methodology for applied policy research. Journal of Administration and Governance, 72(4). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2760705
Swift, C. (2015). NHS chaplaincy guidelines. Promoting excellence in pastoral, spiritual and religious care (p. 29). Leeds: NHS England.
Equality Act (2010). https://www.legislation.gov.uk/ukpga/2010/15/contents
Wood, E., Raffay, J., & Todd, A. (2016). How could co-production principles improve mental health spiritual and pastoral care (chaplaincy) services? Health and Social Care Chaplaincy, 4(1), 51–56. https://doi.org/10.1558/hscc.v4i1.29021
How to Cite
© Equinox Publishing Ltd.
For information regarding our Open Access policy, click here.