MEASURING THE EFFECTIVENESS OF CHAPLAINCY

WHAT TO AUDIT

Authors

  • Jim Duffy NHS Tayside
  • Gillian Munro NHS Tayside

DOI:

https://doi.org/10.1558/hscc.v8.i2.9

Keywords:

Systems Audit, methods, challenges, measures

Abstract

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Author Biographies

Jim Duffy, NHS Tayside

Jim Duffy is Lead Clinical Governance Facilitator, NHS Tayside

Gillian Munro, NHS Tayside

Gillian Munro is Head of Department of Spiritual Care for NHS Tayside.

References

DUFFY J., IRVINE E. 2004 Clinical Governance: The Role of Measures Quality in Primary Care 12:283-8

DEMING W. E. 1986, Out of the Crisis, MIT Press Massachusetts

SEDDON J 2003, Freedom from Command and Control, Vanguard Press, London

CAREY R.G., LLOYD R.C. 1995, Measuring Quality Improvement in Healthcare: a guide to statistical process control application Quality Resources, New York

SHEWHART W 1931, Economic Control of Quality of Manufactured Product Van Nostrand Reinhold, New York.

Published

2013-04-08

How to Cite

Duffy, J., & Munro, G. (2013). MEASURING THE EFFECTIVENESS OF CHAPLAINCY: WHAT TO AUDIT. Health and Social Care Chaplaincy, 9-13. https://doi.org/10.1558/hscc.v8.i2.9