MEASURING THE EFFECTIVENESS OF CHAPLAINCY

WHAT TO AUDIT

Authors

  • Jim Duffy NHS Tayside
  • Gillian Munro NHS Tayside

DOI:

https://doi.org/10.1558/hscc.v8.i2.9

Keywords:

Systems Audit, methods, challenges, measures

Abstract

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Author Biographies

  • Jim Duffy, NHS Tayside

    Jim Duffy is Lead Clinical Governance Facilitator, NHS Tayside

  • Gillian Munro, NHS Tayside

    Gillian Munro is Head of Department of Spiritual Care for NHS Tayside.

References

DUFFY J., IRVINE E. 2004 Clinical Governance: The Role of Measures Quality in Primary Care 12:283-8

DEMING W. E. 1986, Out of the Crisis, MIT Press Massachusetts

SEDDON J 2003, Freedom from Command and Control, Vanguard Press, London

CAREY R.G., LLOYD R.C. 1995, Measuring Quality Improvement in Healthcare: a guide to statistical process control application Quality Resources, New York

SHEWHART W 1931, Economic Control of Quality of Manufactured Product Van Nostrand Reinhold, New York.

Downloads

Published

2013-04-08

Issue

Vol. 8 No. 2 (2005): Scottish Journal of Healthcare Chaplaincy Vol 8 (2) 2005

Section

Articles

License

© Equinox Publishing Ltd.

For information regarding our Open Access policy, click here.

How to Cite

Duffy, J., & Munro, G. (2013). MEASURING THE EFFECTIVENESS OF CHAPLAINCY: WHAT TO AUDIT. Health and Social Care Chaplaincy, 8(2), 9-13. https://doi.org/10.1558/hscc.v8.i2.9