Community Chaplaincy Listening
working with General Practitioners to support patient wellbeing
Keywords:Community chaplaincy, listening, qualitative research, action research, general practice, patient focus
This article reports the first stage of a national programme instigated by the Healthcare Chaplaincy Training and Development Unit of NHS Education for Scotland and supported by the Scottish Government. In the first stage Chaplains were invited to join an action research project with the purpose of designing listening services in GP surgeries. Some of the chaplains were already offering listening services. Chaplains and researchers worked together to co – create and design a spiritual listening intervention based on prior experience and research evidence which was then introduced into four Health Boards in Scotland. Qualitative data about the intervention was then gathered by the researchers from chaplains, patients and referrers, usually GPs. This data shows that the intervention, in its first incarnation, was well received. The findings are reported and the next two phases outlined.
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