Do Oncology Outpatients Need Chaplaincy Services?

Authors

  • S.H. Cedar London South Bank University
  • Jody Mitchell London South Bank University
  • John Watts Guys and St Thomas NHS Trust
  • Mia Hilborn Guys and St Thomas NHS Trust

DOI:

https://doi.org/10.1558/hscc.31826

Keywords:

6C’s, inpatients, oncology, outpatients, pastoral, spiritual

Abstract

Holistic patient-centred care is the aim of health services in the United Kingdom delivered through the 6Cs. Chaplains can offer aspects of this through compassionate care of the patient, particularly when a person is facing a life- limiting prognosis. This study firstly evaluated patient awareness and use of chaplaincy services in two oncology settings; Inpatient and Outpatient. Outpatients had not previously been offered chaplaincy services.  Secondly, the demand and needs for a chaplaincy intervention was investigated with patients who expressed a spiritual or religious belief and had received a chaplaincy visit.  Results indicated that half of the patients seen in the first evaluation identified with a spiritual/religious belief and both Outpatients and inpatients had a similar demand for chaplaincy visits.  Those receiving a chaplaincy visit before being evaluated generally requested further visits. Based on these results we have now established a chaplaincy visiting service in the Outpatient chemotherapy suites to try to match demands.

Author Biographies

  • S.H. Cedar, London South Bank University

    S.H. Cedar is Associate Professor of Human Biology and Reader in Biomedical Sciences: School of Health & Social Care at the London South Bank University.

  • Jody Mitchell, London South Bank University

    Jody Mitchell is Associate Professor of Practice Learning, School of Health & Social Care at the London South Bank University.

  • John Watts, Guys and St Thomas NHS Trust

    John Watts is a Chaplain at Guys and St Thomas’ NHS Trust, London.

  • Mia Hilborn, Guys and St Thomas NHS Trust

    Mia Holborn is Hospitaller and Head of Spiritual Care at Guys and St Thomas’ NHS Trust, London.

References

Adlington, K., and J. White (2015) NHS: Our Declaration: Person-centred Care for Long-term Conditions. Publications Gateway Reference 03960 https://www.england.nhs.uk/category/publications/ and https://tinyurl.com/y7glqx6f (last accessed 7 December 2016).

Bodde, R. (2008) “Towards Benchmarking in Health Care Chaplaincy and Pastoral Care in Australia”. Australian Journal of Pastoral Care and Health 2 (2): 1–13.

Bulsara, C., A. M. Ward and D. Joske (2005) “Patient Perceptions of the GP Role in Cancer Management”. Australian Family Physician 34(4): 299–302.

Darzi, A. (2008) High Quality Care for All: NHS Next Stage Review Final Report. Vol. 7432. London: Her Majesty’s Stationery Office,

Fraser, D. J. (2004) “Clarity and Cost Effectiveness in Chaplaincy”. Scottish Journal of Healthcare Chaplaincy 7(1).

Hausmann, E. (2004) “Chaplain Contacts Improve Treatment Outcomes in Residential Treatment Programs for Delinquent Adolescents”. Journal of Pastoral Care and Counseling 58(3): 215–24. https://doi.org/10.1177/154230500405800306

Health Research Authority (HRA) UK (2013) Defining Research. NHS Publications. UK. www.hra.nhs.uk. Last accessed 6 December 2016.

NHS Statistics (2011) https://tinyurl.com/ycct8w9d

Jankowski K. R. B., G. F. Handzo and K. J. Flannelly (2011) “Testing the Efficacy of Chaplaincy Care”. Journal of Health Care Chaplaincy 17: 3–4, 100–25. https://doi.org/10.1080/08854726.2011.616166

Koenig H. G., D. King and V. B. Carson (2001) Handbook of Religion and Health. Oxford: Oxford University Press. https://doi.org/10.1093/acprof:oso/9780195118667.001.0001

Lake E. T., H. D. Germack and M. K. Viscardi (2016) “Missed Nursing Care is Linked to Patient Satisfaction: a Cross-sectional Study of US Hospitals”. BMJ Quality and Safety 25: 535–43. https://doi.org/10.1136/bmjqs-2015-003961

Lehair, X. (2005) “Reflection on An Evaluation: Healthcare Professionals’ Views of Spiritual Care”. Scottish Journal of Healthcare Chaplaincy 8 (1): 23–26.

Leydon, G. M., M. Boulton, C. Moynihan., A. Jones., J. Mossman., M. Boudini and K. McPherson (2000) “Cancer Patients’ Information Needs and Information Seeking Behaviour: Indepth Interview Study”. BMJ 320: 909–13. https://doi.org/10.1136/bmj.320.7239.909

Leydon, G. M., J. Bynoe-Sutherland and M. P. Coleman (2003) “The Journey Towards a Cancer Diagnosis: the Experiences of People with Cancer, Their Family and Carers”. European Journal of Cancer Care 12(4) 317–26. https://doi.org/10.1046/j.1365-2354.2003.00418.x

Marin D. B., V. Sharma, E. Sosunov, N. Egorova, R. Goldstein and G. F. Handzo (2015) “Relationship Between Chaplain Visits and Patient Satisfaction”. Journal of Health Care Chaplaincy 21(1): 14–24. https://doi.org/10.1080/08854726.2014.981417

Oates, J., W. W. Weston and J. Jordan (2000) “The Impact of Patient-centred Care on Outcomes”. Family Practice 49(9): 796–804.

Sundar, S. (2015) “New Law on Consent Will Overload Seriously Ill Patients”. BMJ 350: 1787. https://doi.org/10.1136/bmj.h1787

Swift, C. (2015) NHS Chaplaincy Guidelines: Promoting Excellence in Pastoral, Spiritual and Religious Care. London: NHS England.

UK Board of Healthcare Chaplaincy (2009) Self-Assessment/Evaluation Tool. Cambridge: UK Board of Healthcare Chaplaincy.

UK Government (2010) Equality Act. London: Her Majesty’s Stationary Office.

Published

2018-12-24

How to Cite

Cedar, S., Mitchell, J., Watts, J., & Hilborn, M. (2018). Do Oncology Outpatients Need Chaplaincy Services?. Health and Social Care Chaplaincy, 6(1), 82-94. https://doi.org/10.1558/hscc.31826