Community Chaplaincy Listening in a Community Mental Health Group
Keywords:Assets, chaplaincy, community, listening, mental health, resilience
Method: This was a pilot service evaluation, evaluating the impact of CCL on a Patient Reported Outcome Measure (PROM) with 12 participants, all of whom attended a mental health support group. All participants attended an individual CCL session and received a maximum of two sessions of CCL and a minimum of one. Participants were asked to complete the Scottish Spiritual Care PROM; a questionnaire with both preset questions and a general free text box two weeks after engaging with the CCL. Summary statistics were conducted on the PROM survey responses to understand people's experiences of the service and its perceived personal impact.
CCL is evaluated as beneficial by all who received it in this study. It has the potential to increase people's positive outlook, which was a reported outcome from ten people participating in this study. Larger scale studies are required to verify the reliability for the findings from this small pilot study.
Boyatzis, E. (1998) Transforming Qualitative Information: Thematic Analysis and Code Development. Los Angeles: SAGE Publications.
Brandrud, A., A. Schreiner, P. Hjortdahl, G. Helljesen, B. Nyen and E. Nelson (2011) “Three Success Factors for Continual Improvement in Healthcare: an Analysis of the Reports of Improvement Team Members”. BMJ Quality and Safety First. Published online 5 January 2011. https://doi.org/10.1136/bmjqs.2009.038604
Browning, S., and R. Waite (2010) “The Gift of Listening: JUST Listening Strategies”. Nursing Forum 45(3): 150–58. https://doi.org/10.1111/j.1744-6198.2010.00179.x
Bunniss, S., H. Mowat and A. Snowden (2013) “Community Chaplaincy Listening: Practical Theology in Action”. The Scottish Journal of Healthcare Chaplaincy 16: 42–51.
Catanzaro, A., and K. McMullen (2001) “Increasing Nursing Students’ Spiritual Sensitivity”. Nurse Educator 26(5): 221–26. https://doi.org/10.1097/00006223-200109000-00011
Chambers, E., S. Cook, A. Thake, A. Foster, S. Shaw, R. Hutten, G. Parry and T. Ricketts (2015) “The Self-management of Longer-term Depression: Learning from the Patient, a Qualitative Study”. BMC Psychiatry 15: Available at: https://doi.org/10.1186/s12888-015-0550-6
Dein, S., C. Cook, A. Powell and S. Eagger (2010) “Religion, Spirituality and Mental Health”. The Psychiatrist 34: 63–64. https://doi.org/10.1192/pb.bp.109.025924
Gaur, S., Y. Xu, A. Quazi and S. Nandi (2011) “Relational Impact of Service Providers’ Interaction Behaviour in Healthcare”. Managing Service Quality: An International Journal 21(1): 67–87. https://doi.org/10.1108/09604521111100252
Goldfarb, L., M. Galanter, D. McDowell, H. Lifshutz and H. Dermatis (1996) “Medical Student and Patient Attitudes toward Religion and Spirituality in the Recovery Process”. American Journal of Drug and Alcohol Abuse 22: 549–61. https://doi.org/10.3109/00952999609001680
Health Improvement Scotland (2017) Person Centred Health and Care Programme. Available at: https://tinyurl.com/PCC-Scotland (accessed 22 October 2017).
Kehoe, N. (1999) “A Therapy Group on Spiritual Issues for Patients With Chronic Mental Illness”. Psychiatric Services 50(8): 1081–83. https://doi.org/10.1176/ps.50.8.1081
Koenig, H., M. McCullough and D. Larson (2000) Handbook of Religion and Health. New York: Oxford University Press.
MacLaren, J. (2004) “A Kaleidoscope of Understandings: Spiritual Nursing in a Multi-faith Society”. Journal of Advanced Nursing 45(5): 457–62. https://doi.org/10.1111/j.1365-2648.2004.2929_1.x
McBrien, B. (2010) “Nurses’ Provision of Spiritual Care in the Emergency Setting – An Irish Perspective”. International Emergency Nursing 18: 119–26. https://doi.org/10.1016/j.ienj.2009.09.004
McCormack, B., and T. McCance (2017) Person-Centred Practice in Nursing and Healthcare: Theory and Practice 2nd ed. Chichester: Wiley and Blackwell. https://doi.org/10.1002/9781119099635
McSherry, W., and S. Jamieson (2011) “An Online Survey of Nurses’ Perceptions of Spirituality and Spiritual Care”. Journal of Clinical Nursing 20(11/12): 1757–67. https://doi.org/10.1111/j.1365-2702.2010.03547.x
Mihaljevi?, S., B. Aukst-Margeti?, B. Vuksa?, S. Karni?nik and M. Jakovljevic (2015) “Spirituality and Its Relationship with Personality in Depressed People: Preliminary Findings”. Religious Health 54: 2099–110. https://doi.org/10.1007/s10943-014-9913-4
Mowat, H., S. Bunniss and E. Kelly (2012) “Community Chaplaincy Listening: Working with General Practitioners to Support Patient Wellbeing”. Scottish Journal of Healthcare Chaplaincy 15: 27–35.
Mowat, H., S. Bunniss, A. Snowden and L. Wright (2013) “Listening as Health Care”. Scottish Journal of Healthcare Chaplaincy 16 (special): 35: 35–41.
Mowat, H., and J. Swinton (2007) What Do Chaplains Do? Available at: https://www.researchgate.net/publication/260386926_What_do_Chaplains_do (accessed 10 March 2016).
NHS Education for Scotland (2009) Spiritual Care Matters: An Introductory Resource for All NHS Scotland Staff. Edinburgh: NHS Education for Scotland.
—(2015) CCL Scotland [online]. NES Education for Scotland. Available at: http://www.nes.scot.nhs.uk/education-and-training/by-discipline/spiritual-care/areas-of-education/ccl-scotland.aspx (accessed 18 November 2015).
Ogden, J., K. Bavalia, M. Bull, S. Frankum, C. Goldie, M. Gosslau and A. Jones (2004) “‘I want more time with my doctor’: A Quantitative Study of Time and the Consultation”. Family Practice 21(5): 479–83. https://doi.org/10.1093/fampra/cmh502
Schmidt, F., and J. Hunter (2015) Methods of Meta-analysis: Correcting Error and Bias in Research Findings, 3rd edn. Los Angeles: SAGE Publications. https://doi.org/10.4135/9781483398105
Shojaei S., A. Mohamadi, M. Vahedian, A. Heidarpour, S. Sepahvandi and M. Jaferian (2015) “Religious Care by Clergymen at the Patients’ Bedsides: Its Impact on Spiritual Health”. Health, Spirituality and Medical Ethics 2(4): 28–35.
Snowden, A., I. Telfer, E. Kelly, H. Mowat, S. Bunniss, N. Howard and M. Snowden (2012) “Healthcare Chaplaincy: the Lothian Patient Reported Outcome Measure (PROM): The Construction of a Measure of the Impact of Specialist Spiritual Care Provision” [online]. Available at http://www.mendeley.com/profiles/austyn-snowden/ (accessed 8th January 2016).
Snowden, A., and I. Telfer (2017) “A Patient Reported Outcome Measure of Spiritual Care as Delivered by Chaplains”. Journal of Health Care Chaplaincy 23(4): 131–55. https://doi.org/10.1080/08854726.2017.1279935
Wong, Y., L. Rew and K. Slaikeu (2006) “A Systemic Review of Recent Research on Adolescent Religiosity/Spirituality and Mental Health”. Issues in Mental Health Nursing 27: 161–83. https://doi.org/10.1080/01612840500436941