Baumgarten, Nicole, Inke Du Bois, and Victoria Gill. “Patterns of Othering Minority Groups in Telephone Gatekeeping Encounters in the Sheffield Property Market”. Journal of Language and Discrimination 3, no. 2 (December 18, 2019): 120–149. Accessed July 27, 2024. https://journal.equinoxpub.com/JLD/article/view/15441.