CICOUREL, Aaron. Bureaucratic Rituals in Health Care Delivery. Journal of Applied Linguistics and Professional Practice, [S. l.], v. 2, n. 3, p. 357–370, 2008. DOI: 10.1558/japl.v2.i3.357. Disponível em: https://journal.equinoxpub.com/JALPP/article/view/13167.. Acesso em: 15 may. 2024.