MANZANO, A.; SWIFT, C.; CLOSS, S.; BRIGGS, M. Active Listening by Hospital Chaplaincy Volunteers: Benefits, Challenges and Good Practice. Health and Social Care Chaplaincy, [S. l.], v. 3, n. 2, p. 201–221, 2015. DOI: 10.1558/hscc.v3i2.26065. Disponível em: https://journal.equinoxpub.com/HSCC/article/view/15327. Acesso em: 3 dec. 2022.