DECOO, Wilfried. Customer Satisfaction in CALL: Queries from the Users and Our Final Impact. CALICO Journal, [S. l.], v. 10, n. 3, p. 50–64, 2013. DOI: 10.1558/cj.v10i3.50-64. Disponível em: https://journal.equinoxpub.com/Calico/article/view/16332.. Acesso em: 16 jul. 2024.