ZHANG, Yu. Empathic communication sequences in online medical consultations: A case study from China. Communication and Medicine, [S. l.], v. 17, n. 1, p. 64–75, 2021. DOI: 10.1558/cam.19694. Disponível em: https://journal.equinoxpub.com/CAM/article/view/19694.. Acesso em: 7 oct. 2024.